Last Updated: November 9, 2025
At Jim Berger | Edgewater Homes Specialist, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or inquire about homes in the Edgewater community.
This website is operated by Jim Berger, a licensed real estate agent with True Homes. True Homes serves as the brokerage for all real estate transactions conducted through this website. When you work with Jim Berger, you are working directly with True Homes, the Carolinas' largest semi-custom homebuilder.
Brokerage Information:
Agent: Jim Berger
Brokerage: True Homes
License: 99649
Contact: [email protected] | [email protected]
Phone: (704) 763-1325
We collect information that you voluntarily provide to us when you use our website. The types of information we collect include:
When you submit a contact form, request information about available homes, or schedule a tour, we collect:
When you visit our website, we automatically collect certain technical information to improve your experience and understand how visitors use our site:
We use the information we collect for the following purposes:
Respond to Your Inquiries: We use your contact information to answer your questions about Edgewater homes, floor plans, pricing, and availability. Jim Berger will personally review your inquiry and reach out within 24 hours.
Schedule Property Tours: When you request a tour, we use your information to coordinate a convenient time for you to visit Edgewater and view available homes.
Provide Educational Resources: We send you helpful information about the home-buying process, construction timelines, financing options, and Edgewater community updates.
Follow Up on Your Home Search: We maintain contact with you throughout your home search journey, providing updates on new listings, price changes, and special incentives.
Improve Our Website: We analyze how visitors use our website to identify areas for improvement and create better content.
Maintain Security: We monitor for suspicious activity and protect against spam, fraud, and unauthorized access.
Comply with Legal Obligations: We maintain records as required by real estate regulations and brokerage policies.
We use a dual email system to serve you better while maintaining proper brokerage compliance:
This is Jim Berger's primary email for general inquiries, marketing communications, and relationship building. You'll receive initial responses and most ongoing communication from this address. This email is used for:
This is Jim's official True Homes email address used for formal business matters. When your home search progresses to contracts and legal documents, communication will transition to this address. This email is used for:
Important: Both email addresses reach Jim Berger. The distinction ensures proper brokerage oversight while maintaining personalized service.
We take data security seriously and implement industry-standard measures to protect your personal information:
Secure Transmission: All form submissions are transmitted over HTTPS (SSL/TLS encryption), ensuring your data is encrypted in transit.
Secure Storage: Your information is stored in a secure database with access controls and authentication requirements.
Access Restrictions: Only Jim Berger and authorized True Homes personnel have access to your information.
Regular Monitoring: We monitor our systems for security threats and unauthorized access attempts.
Limited Access: Your information is only accessed when necessary to serve your home search needs.
No Third-Party Sales: We never sell, rent, or share your information with third-party marketers or unrelated businesses.
Brokerage Compliance: All data handling practices comply with True Homes policies and real estate regulations.
We share your information only in the following limited circumstances:
Your information is shared with True Homes (Jim's brokerage) as required for proper brokerage oversight, compliance, and transaction processing. This includes True Homes corporate staff, legal team, and administrative personnel who support the sales process.
We use trusted third-party service providers to operate our website and communicate with you:
These service providers are contractually obligated to protect your information and use it only for the services they provide to us.
We may disclose your information if required by law, court order, or government regulation, or if necessary to protect our legal rights or the safety of others.
We never:
You have control over your personal information. Here are your rights:
You can request a copy of the personal information we have about you by emailing [email protected].
If your contact information changes or you notice any inaccuracies, please let us know so we can update our records.
You can request deletion of your personal information at any time by emailing [email protected] or calling (704) 763-1325. Please note that we may need to retain certain information for legal or legitimate business purposes (e.g., completed transactions, legal compliance).
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your inquiries or ongoing home search.
Our website does not respond to "Do Not Track" browser signals. However, we do not track your activity across other websites for advertising purposes.
We use cookies and similar technologies to improve your experience on our website:
These cookies are necessary for the website to function properly. They enable basic features like page navigation, form submission, and security.
We use analytics tools to understand how visitors use our website. This helps us identify popular content, improve navigation, and create better resources for homebuyers.
These cookies remember your preferences (such as whether you've seen certain pop-ups) to provide a more personalized experience.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Our website may contain links to third-party websites, including True Homes' corporate website, mortgage lenders, and community resources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If we make material changes that significantly affect your rights, we will provide additional notice (such as an email notification or prominent notice on our website).
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at [email protected] or (704) 763-1325.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Contact Information:
Jim Berger
Senior Sales Consultant & Realtor®
True Homes
Email: [email protected]
Official Brokerage Email: [email protected]
Phone: (704) 763-1325
Address: 2376 Sanctuary Drive, Lancaster, SC 29720
We will respond to your inquiry within 48 hours (typically within 24 hours during business days).
At Lake & Links Homes @ Edgewater, we believe in building trust through transparency. We want you to feel confident that your personal information is handled responsibly and used solely to help you find your dream home in the Edgewater community.
If you ever have questions about how we use your information or want to discuss your privacy concerns, please don't hesitate to reach out. Jim Berger is personally committed to protecting your privacy and providing exceptional service throughout your home-buying journey.
This Privacy Policy is effective as of November 9, 2025, and applies to all information collected through www.lakelinkshomes.com.